Delivery & Returns

All orders received before 12pm Monday to Friday will be dispatched the same day. Orders received after 12pm or at the weekend will be dispatched the next working day.

Please do be aware that some Highland and Island postcodes may be slightly delayed.

Extreme weather conditions and public holidays may also delay deliveries. If you have any queries we are happy to help. Drop us a line at info@primroseskitchen.com.

We hope you receive your delicious order in perfect condition but if you do have any issues, we are here to help info@primroseskitchen.com or 01300 345 226.

Our environmental commitment

Our muesli cartons come from an FSC certified supplier and are fully recyclable. Unfortunately in order to maintain the level of barrier we require our inner bags are not.

We have an almost zero waste to landfill and are working closely with sustainable Dorset.

We send out our orders using our shredded office paper as packing and reuse cardboard boxes in order to reduce waste.